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Frequently Asked Questions About Custom Jewelry

How long does the custom jewelry process take from start to finish?

Most custom projects are completed within 4 to 6 weeks. This timeline allows for meticulous design, detailed 3D rendering, and hand-finishing. If you are planning for a specific date—like a proposal or anniversary—we recommend scheduling your consultation at least two months in advance to ensure every detail is perfect.

Can I use my own heirloom diamonds or old gold in a new design?

Yes, reimagining family legacies is our specialty. We can safely unset your diamonds or gemstones and incorporate them into a modern setting that reflects your style. Your old gold or platinum can be melted and incorporated into your new piece, or we can apply its value as credit toward your custom design—making the process both sentimental and sustainable.

What if I don't like the design once it's finished?

We've designed our process to eliminate surprises. Before we cast your piece in precious metal, you will approve a detailed 3D rendering and then a physical wax model. This allows you to see the exact proportions and fit. We don't move into the final fabrication phase until you are completely confident in the design.