SHIPPING & RETURNS

Curbside Pickup, In-Store Pickup, and Free Local Redlands Delivery are Available at Checkout.

Shipping

Orders Under $2,500

  • Free Domestic Ground Shipping
  • Two-day option for $15.
  • Overnight option for $50

Orders Over $2,500

  • Free overnight Shipping

Shipping Cut-off Times

  • 3:00PM PST Monday-Thursday.
  • Friday or Saturday orders will be shipped the next available business day.
  • For special Saturday Delivery, please contact us.
  • Sunday and Holiday delivery is not available.

Signature required to accept delivery.

Items ordered together may not always ship together. If your order requires more than one shipment, there will only be one shipping rate.

Currently we accept online orders to shipping addresses within the United States only. International orders may be available by phone. To ensure the secure delivery of your order, Emerson Fine Jewelry does not ship orders to post office boxes. We are able to accept post office box addresses for your billing needs.

Returns

Stock Items

  • Free Returns on in-stock items ordered as ready-to-ship. Items may be returned if they are in salable condition within 30 days, accompanied by a sales receipt. Please contact us for delivery instructions.

Customized Items

  • Items that require sizing, engraving, or customization may be eligible for an exchange or credit. Shipping rates will be deducted from the exchange balance on customized orders, please contact us for delivery instructions.

Special Orders

  • Special order items will be shipped when the product is available at the shipping rates noted above. Shipping rates will be deducted from the exchange balance on special orders, please contact us for delivery instructions.

Gift Recipients

  • Gift recipients without a sales receipt may be eligible for an exchange or credit.

Questions or Request Return Instructions

Phone: (909) 798-5888
Online Chat

Emerson 
Attn: Returns
27 East State Street
Redlands, CA 92373

Please ship your package insured for the full value of the item, as Emerson Fine Jewelry is not responsible for your package.  Please also include order details with your shipment.  For additional advice on shipping your product, please contact us.

Thank you!

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